Personal information collection
The information we collect is limited to opening your account, effectively executing transactions, and protecting your assets or privacy. To this end, we collect information to accurately assess your needs and preferences. The information we collect directly from you includes the information used to keep in touch with you, that is, your name, email address, telephone number and email address. We also collect date of birth and your geographic location.
Use of personal information
Our use of personal information is limited to providing you with high-quality service and transaction security. For example, we may use the information obtained from you to verify your identity and contact information. We may also use this information to open and set up your trading account, send you account number and security password, maintain your account activity, and contact you to communicate account information. This information will help us continuously improve and improve the services provided to you, and make you know more products, services and promotion activities you may be interested in.
Our distribution referrals and partners
We may share information with distribution recommenders, provided that the relevant information is helpful to provide the products or services you require, or gives you the opportunity to participate in the activities of products or services provided by our distribution recommenders. We also enter into partnerships and alliances with companies that provide high-quality products and services, including joint marketing agreements, as these products and services may bring important value to our customers. In order to ensure that these products and services meet your needs and are provided to you in an appropriate and reasonable manner, we may share some information with partners, distribution recommenders and alliances. It also helps relevant parties to better understand customer needs, so that the products and services provided are both relevant and useful to customers. The scope of use of your personal information is limited to the areas specified in the agreement between us and our partners or distribution recommenders.
Unrelated third parties
We will not sell, license, lease or otherwise disclose your personal information to third parties for any reason, except for the following circumstances. We reserve the right to disclose your personal information to third parties. If required by law, it must be provided to regulators, law enforcement agencies or other government agencies. We may also disclose your personal information to credit reporting agencies or credit information collection agencies, or for the purpose of protecting your rights or property when necessary. In order to help us continuously improve the service level we provide to you, we may cooperate with other business institutions to help us perform some internal functions, such as account processing, product delivery, customer service, customer satisfaction survey or other data collection activities related to our business. We may also provide a partner with customer information in our database to help us analyze and identify customer needs and inform customers of relevant product and service offers. The use of shared information is strictly limited to performing the tasks and activities we require, and cannot be applied to other aspects. Our personal information is protected in a manner similar to that required by our customers.
Choose not to disclose personal information
You can ask us not to disclose your non-public personal information to some irrelevant third parties. If you choose not to share non-public personal information with unrelated third parties, please contact your customer service representative. As long as one account owner in a joint account chooses not to share information, the information of all account owners related to this shared account will not be shared. If you choose not to disclose personal information, you must operate a single account separately.
Unless otherwise stated for a service, any communication or material related to the service, including information, data, questions, comments or suggestions, transmitted by you through email or other means shall be regarded as non exclusive and non private information. By accepting this agreement, you agree to allow us to use your communication information in any way we think appropriate, including on the website or elsewhere, and we assume no responsibility or obligation for this. We are free to use any viewpoint, concept, professional knowledge or technology or information contained in any communication with you and apply it to the development and promotion of products. We have the right but no obligation to review or retain your communication. We may monitor your communication to evaluate the quality of service you receive, your compliance with this agreement, website security or for other purposes. You agree that such monitoring activities do not give you any reason or other right to take any action against the way we monitor activities. In no event shall we be liable for any costs, damages, expenses or any other liabilities to you arising from our supervision activities.